Will I be charged for shipping on my Umriva order?

No. We are currently shipping all Umriva orders free of charge.

How long will my Umriva order take to arrive?

Most Umriva orders are processed and shipped within 24–48 hours of purchase.

We ship Monday to Friday, excluding weekends and public holidays.

Delivery timelines may occasionally vary due to unforeseen circumstances, but we always strive to get your order to you as quickly and smoothly as possible.

What if my product is damaged during shipping?

While shipping is handled by third-party carriers, your experience matters to us.

In the rare event that your order arrives damaged, please contact us immediately with an unboxing video and clear images , and we will assist you in resolving the issue at the earliest.

I entered incorrect contact or delivery details. What should I do?

We recommend reviewing your shipping and contact details carefully before placing an order to avoid delays.

If you notice an error after placing your order, don’t worry—simply email us at support@umriva.com with your Order ID and the correct details.

You may also reach out to us via Instagram DMs, and our team will do their best to assist you before the order is dispatched.